Mission Statement

To provide the highest quality water to residences and businesses in the City of Grass Valley in the most efficient manner possible. 


  • Achieve maximum efficiency in the production and distribution of potable water to our customers.
  • Continue the development of the cross-connection control program.
  • Cooperate and participate in the study of cooperative collaboration with NID.
  • Comply with all current Federal and State regulatory requirements and plan ahead for future regulations.
  • Evaluate and safeguard the City’s water supply against terrorism, vandalism and environmental contamination.
  • Protect the City’s investment by pro-actively maintaining the water distribution infrastructure.
  • Effectively reduce customer complaints.
  • Identify areas of undersized or restricted pipelines with the intent to replace.
  • Improve accountability of water produced/delivered.
  • Identify non-metered and unaccounted use of water.
  • Implement a Maintenance Management System to track inventory, activities and condition of the Water Distribution infrastructure.
  • Develop professionalism through training and certification of personnel.
  • Provide continuing education as required by the certification program.
  • Modify water treatment processes as necessary to eliminate toxic residuals at the City’sWastewater Treatment Plant.

Public Works Document Central includes abundant resources including:

  • Consumer Confidence Report
  • Temporary Water Meter or  Hydrant Use Application      
  • Water Conservation Tips, Information and Resources
  • Backflow Brochure, Testers, Test Report and Cross-Connection Survey
  • Mandatory Water Conservation