The City of Grass Valley has transitioned to our new utility
billing software. As a result of this transition, we now
have a new online payment portal and IVR phone number.
The new payment portal website is:
To make a payment over the phone, please use the new automated
system: (888) 291-0369
Please feel free to contact the City with any questions/concerns
We appreciate your patience as we work through the final
stages of undertaking the entire utility billing process.