Utility Billing


The City of Grass Valley has transitioned to our new utility billing software. As a result of this transition, we now have a new online payment portal and IVR phone number. 

The new payment portal website is: https://www.municipalonlinepayments.com/grassvalleyca/utilities

  • Auto Pay will need to be reestablished through the new online portal. 

To make a payment over the phone, please use the new automated system:  (888) 291-0369

Please feel free to contact the City with any questions/concerns ub@cityofgrassvalley.com or (530) 274-4351

We appreciate your patience as we work through the final stages of undertaking the entire utility billing process.