Utility Billing


The City of Grass Valley provides water and sewer services depending on the location of your property. In some instances, your water may be supplied by Nevada Irrigation District but the City will supply your sewer service.

Forms required for Global Water / Fathom activities may be obtained on the Global Water website.

Billing for the City of Grass Valley services is currently done on a bi-monthly basis. To inquire as to your billing cycle, or Water and Sewer Rates, please click on the link or call our office. Bills are mailed at the beginning of the month and are due and payable upon receipt. If bills remain unpaid forty-five days after the billing date, service may be discontinued.  Prior to the discontinuance of service, a reminder will be mailed to the property owner and a notice delivered to the service location. The notice will be delivered two days prior to the discontinuance date and a $64.00 fee will be charged for such notification. If service is discontinued, a penalty of 25% of the delinquent amount will be added to the account. The account must be paid in full and a $23.00 service turn-on fee paid prior to restoration of service.

The City of Grass Valley City Council authorized a discount on water and wastewater charges for low-income residential users. A 15% discount will be applied to residential users whose total annual household income is below the federal poverty level. Application for such discount must be made annually.

Need Help?

Please contact (866) 306-4009 for any of the following reasons:

  • You’re a new City of Grass Valley resident and wish to establish service
  • You have questions regarding City utility billings for existing services
  • You wish to have your services discontinued or turned off or on for leak repairs