MISSION STATEMENT

To provide the highest quality water to residences and businesses in the City of Grass Valley in the most efficient manner possible.

OBJECTIVES

· Achieve maximum efficiency in the production and distribution of potable water to our customers.
· Continue the development of  the cross-connection control program.
· Cooperate and participate in the study of cooperative collaboration with NID.
· Comply with all current Federal and State regulatory requirements and plan ahead for future regulations.
· Evaluate and safeguard the City’s water supply against terrorism, vandalism and environmental contamination.
· Protect the City’s investment by pro-actively maintaining the water distribution infrastructure.
· Effectively reduce customer complaints.
· Identify areas of undersized or restricted pipelines with the intent to replace.
· Improve accountability of water produced/delivered.
· Identify non-metered and unaccounted use of water.
. Implement a Maintenance Management System to track inventory, activities and
condition of the Water Distribution infrastructure.
· Develop professionalism through training and certification of personnel.
· Provide continuing education as required by the certification program.

Modify water treatment processes as necessary to eliminate toxic residuals at the City’s Wastewater Treatment Plant.

Click here to view the Consumer Confidence Report for 2006