CLICK HERE TO ACCESS THE NEW ONLINE PORTAL. Contact the City to retrieve an access code if you do not have one: 530-274-4350
Starting December 1st, 2019, the City of Grass Valley will no longer be utilizing Global/Fathom Water Company for utility billing and customer support services. We would like to apologize for the sudden and short notice of this transition, but we’re excited to announce the City will be assuming all customer support services for our community moving forward.
There will be one more bill generated by Global/Fathom Water for the next billing cycle due January 15th, 2020 (The contact information and payment remittance address will be edited to reflect the City's new customer service and payment processes). Please be advised all future bills will appear somewhat different as they will be reformatted as we move forward with our new system and processes.
All of the forms below can be submitted to: firstname.lastname@example.org or mailed to: 125 East Main Street, Grass Valley, CA 95945
If you have any questions or concerns, please feel free to contact the City at (530) 274-4350